Last updated: August 2026
This policy explains how Bazoo collects, uses, shares, and protects personal information when you visit our website, express interest in a product, join a waitlist, contact us, or place an order when sales are available. Bazoo is responsible for the personal information described here.
We may collect your name, email address, contact message, waitlist preferences, product or variant interest, quantity, and purchase-attempt information. If you order, we may also collect billing, shipping, order, transaction, and delivery details. We automatically receive limited technical and usage information such as device type, browser, pages viewed, referring source, approximate location, cookie identifiers, and interactions with checkout.
We use personal information to operate and secure the website, record demand, manage waitlists, respond to enquiries, process and support orders, send service messages, prevent fraud, understand website performance, improve products and customer experience, comply with law, and send marketing where you have consented or where otherwise permitted.
Payments are processed by Stripe. Payment card details are entered directly into Stripe's services and are not stored by Bazoo. Stripe processes information under its own privacy policy and may use transaction data for payment processing, fraud prevention, and legal compliance.
We do not sell personal information. We may share only what is necessary with website hosting and database providers, Stripe, email delivery providers, analytics and advertising providers, delivery partners, professional advisers, and authorities where legally required. Providers may process information only to deliver their services or meet their own legal obligations.
We use essential storage technologies for website and checkout functions and may use analytics or advertising technologies, including Google and Meta tools, to measure visits and checkout activity. These providers may receive device, browser, page, and interaction data. You can limit cookies through your browser or device settings, although blocking essential storage may affect website features.
Waitlist and newsletter messages may include product availability, launch news, or offers. You can unsubscribe using the link in a marketing email or by contacting us. We may still send necessary service communications about an enquiry or order.
We retain personal information only for as long as reasonably needed for the purposes described above, including maintaining waitlists, supporting transactions, resolving disputes, preventing fraud, and meeting tax, accounting, and legal obligations. We then delete or anonymise it where practicable.
Some providers may store or process information outside New Zealand. Privacy protections may differ in those countries. We take reasonable steps to use reputable providers and safeguards appropriate to the information and applicable law.
We use reasonable administrative, technical, and organisational safeguards to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
Depending on where you live, you may request access to or correction of your personal information and may have rights to deletion, restriction, objection, or portability. New Zealand users may also complain to the Office of the Privacy Commissioner. To make a request, use our contact page. We may need to verify your identity and retain information where law permits or requires.
The website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided personal information, please contact us so we can review and remove it where appropriate.
We may update this policy as our practices or legal obligations change. We will post the revised policy here with a new date. For privacy questions or requests, please use our contact page.